Effective Business Communication

 Training on
Effective Business Communication  
28- 29 May 2016
 

Communication is an aid used in everyday life and be it personal or business. In the business world, good communication is important for the daily operation of the company, but can also affect sales and profitability. Without good business communication, the internal and external structure of a business can face numerous challenges that can ultimately lead to its demise.

COURSE OBJECTIVES
Upon completion of this course, the SME participants are expected to understand about the effective business communication in different ways and be able demonstrate positive techniques for conducting negotiation and understand how to negotiate with people from other culture.

COURSE CONTENTS
Module 1: Essentials of Communication at Work

• Communication process
• Channels of communication in the workplace
• Information flow in the organization 

Module 2: Components of Effective Communication

• The 7 Cs of communication
• Foundation of Effective communication
• Questioning Techniques
• Keep the communication simple

Module 3: Communication in Persons and in Writing

• Making a great first impression
• Building good work relationship
• Writing Skills
• Email Communication

Module 4: Meeting Communication

• Running effective meeting
• Writing meeting notes

Module 5: Negotiating

• What is business negotiation?
• Guidelines for Productive Negotiations
• Managing the Agreement
• International Negotiation

TRAINER PROFILE

Mr. Sophornmony Ung is a holder of MED in management and leadership from Charles Darwin University in Australia and MBA in Management from Norton University in Cambodia. Mr. Mony has had more than ten-year experience in giving lectures and training on various courses associated with management and leadership. His management career development is quite interesting as he has advanced through different senior positions in a short period of time. For the last four three years, he has moved up from vice-principal of a school to executive manager of an institution, a human resources manager, chief secretariat and executive director of a group of companies. Currently, Mr. Mony is the managing director of a company group including hotels, international schools and design companies.

WHO SHOULD ATTEND?
SME Owner, General Manager and Line Manager.

COURSE DETAILS

Date:                28-29 May 2016

Venue:             Hotel/Restaurant located in Phnom Penh

Time:                8 am- 5 pm

Language:       Khmer

Fee:                 US$ 250 (Exclude any Taxes)
Early Bird:       US$ 230 (Register before May 19)

The Fee includes: Lunch, Refreshment, Materials and  Certificate. 

Educational Development Institute (EDI)

#22, St. 51┴154, SangkatPhsarThmei III, Khan Daun Penh, Phnom Penh.
Tel: 023 966 967  /  015 728 123  /  012 418 787  /   016 557 123
Email:  info@edi-cambodia.org  /  sme@edi-cambodia.org  /  training@edi-cambodia.org