Office Skills and Secretarial Professionals

 Training on
Office Skills and Secretarial Professionals
09-10 May 2015
 

Without having a professional office management and secretary in place, the office is too messy and over pending tasks, but having a professional office management and secretary is an asset to an organization. He or she will be able to provide the link between an organization's various parts and ensures the smooth communication and transmission of information from one part to the other. Thus without a professional office management and secretary, an organization would not run professionally and smoothly.

COURSE OBJECTIVES
To improve knowledge, skills, critical thinking and professional manner in self-management, goal achievement, personal accountability, flexibility, resiliency and self-starting for effective administrative roles within an organization.

EXPECTED OUTCOME

• You need to deepen on the roles and function of office management and secretary skill in the organization
• You need to develop administrative documentation for effective implementation
• You need to practice on how to arrange the meeting and event more effectively
• You need to practice on how to greet existing or potential customer effectively
• You need to practice developing filling management for your organization
• You need to follow of how to control asset and arrange the logistic.
• You need to effectively manage your purchasing?  Develop quote, invoice, receipt and how to control them?

COURSE CONTENTS
Module 1: Roles of Office Secretary in the Organization

• Appointment management
• Letter Management
• Office Communication
• Transportation service

Module 2: Business Letter Writing (Khmer)

• Introduction to type of letters
• Forms of admin letter
• Writing Business letter

Module 3: Business Letter Writing (English)

• Introduction to type of letters
• Forms of admin letter
• Writing Business letter

Module 4: Office Management

• Office arrangement
• Driving, cleaning, security management
• Office environment management

Module 5: Filling Management

• Developing Filling
• Developing Filling Equipment’s
• Developing Filling system

Module 6: Asset Management

• Asset control
• Basic budget planning
• Asset purchasing
• How  to develop quotes, invoice and  receipt

Module 7: Protocol and Reception

• Greeting/reception
• Arrange the meeting and minute taking
• Official Uniform
• Meal arrangement

Module 8: Meeting management

• Arrange the meeting and minute taking
• Prepare before, during and after a meeting

TRAINER PROFILE

Mr. Phat Thomas has an MBA in the field of management from BBU. He currently works for leading MFIs (HKL) as VP and Administration Director.  He had worked for 13 years’ experience with a microfinance institution, Pharmaceutical distributor as HR and administration Director, and NGOs in the field of human resources and administration management. He also attended many local and   international practical training programs on staff management, effective performance management, leadership, communication, administration management, human resource management, and development of SMEs in the Mekong region in Japan and exposer training on practical HR management in Philippine. He has almost 8 years experiences on providing both Practical and Theory  training to many universities levels, such as Human Resources Management, Office  Management, Principle management, Strategy management, Entrepreneurship and  time management and  practical training to many companies and  NGOs on Effective Practical Administration management, Effective Practical human resources management, trainer, and  etc.

WHO SHOULD ATTEND?

• This program is designed for Administrative and secretary staffs (Administrative Officer, Assistant, Secretary, office management office, receptionist, customer service officer…)
• People who wish to have a job as professional administrative, Assistant, Secretary, and receptionist position. 

COURSE DETAILS 

Date:                09-10 May 2015

Venue:             Hotel/Restaurant located in Phnom Penh

Time:                8 am- 5 pm

Language:       Khmer

Fee:                 US$ 200 (Exclude any Taxes)

Early Bird:       US$ 180 (Register before May 01, 2015)
The Fee includes: Lunch, Refreshments, Materials and Certificate of Participation. 

Educational Development Institute (EDI)
#22, St. 51┴154, SangkatPhsarThmei III, Khan Daun Penh, Phnom Penh.
Tel: 023 966 967 / 015 729 123 / 012 915 895 / / 015 728 123
Email: manager@edi-cambodia.org  / training@edi-cambodia.org / info@edi-cambodia.org

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COURSE TITLE	DATE	ORGANIZER
Office Skills and Secretarial Professionals New	09-10 May	EDI
Management and Leadership Skills for Managers New	09-10 & 23-24 May	EDI
Compensation, Benefits and Payroll Management New	23-24 May	EDI
Project Planning and Design for NGOs New	23-24 May	EDI
Working with Emotional Intelligence New	23-24 May	EDI
CAMBODIAN TAXATION New	30-31 May	EDI

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