Mastering & Maximizing Your Sale Strategy

 

Training on

Mastering & Maximizing Your Sale Strategy

11-12 October 2014

Many companies today are seeking not just "suppliers" but "partners". These companies want to do business with organizations that can assist them to save money, make money or in some way add-value to their business offering. To succeed in today's highly competitive marketplace, salespeople need to not only have knowledge of their own products and services, but require an understanding of their customers' businesses and how they can contribute positively to their success. Salespeople have to act as advisers, problem solvers and consultants and be able to demonstrate how they can promote growth, profit and enhanced customer satisfaction for their customers.

Training Benefits

• Know various roles and responsibilities of the professional salesperson
• Get key selling technique for development potential skills
• Demonstrates how, through skill, self-organization, knowledge and strategy
• Maintain and develop existing business
• Create new business and successfully "lock out" the competition

Course outlines

I. Preparation	III. Selling steps for existing customer
Reviewing KPIs Checking Customer sales information Checking promotion programs How difference between B2B (Business-to-Business) Model and B2C (Business-to-Consumer) Model Other preparation: Products knowledge, uniform, sales kits, etc...	Step 1: Ice Breaking Step 2: Updating information to customer from previous meeting & Getting more information from customer (products, services, etc...) Step 3: Checking customer inventory Step 4: Introducing products information inclusive promotion program, updated information Step 5: Order taking and Closing sales Step 6: Reporting
II. Selling steps for new customer	IV. Selling Techniques
Step 1: Prospecting Step 2: Making the approach Step 3: Identifying customer needs Step 4: Making the presentation Step 5: Handling Objections Step 6: Closing sales Step 7: Following up	Technique 1: Up Sales - How to sell more Technique 2: Combine Sales - How to sell combining with other products/services Technique 3: Cross Selling - How to replace competitors

Who Should Attend?

• Customer Services
• Front line business
• Sale and marketing department

Training tools and materials
Flipcharts, color papers, handouts, pens, papers and other stationeries, especially, and final evaluation and other specific materials were used to present key learning concepts and structures and to make good environment for learning to ensure the presentation run smoothly and efficiency. Training methods included Presentation, Group discussion, Role Play, Activities, Case Studies and Question &Answer.

Trainer
Trainer brings with him no less than 17 years extensive experience in people capacity building; he views that with proper staff training will develop necessary required for each and every individual to reach their full potential. He is currently working as Head of People Development. Prior to his promotion, he served as Sales & Service Manager where his main responsibilities are to drive all branches to be champion customer experience. Also, he used to work as Assistant HR Manager in-charge of selection and recruitment process, staff capacity building and performance management; his specializations are strategic human resources management, training and development, interpersonal communication, leadership skill, effective time management, exceptional customer experience and so much more. Furthermore, he has more than 15 years practical experiences in training at the well-known universities and institutes namely American Academic Association (AAA), Pannasastra University of Cambodia (PUC), Cambodian University of Cambodia, University of Cambodia (UC), Beltie International Institute in the field of Business Management, Customer Relation Management, Administrative Skills, Public Speaking, Leadership Skills, Human Resources Management and Teaching Methodology. Plus to his extensive experience, he used to work for well-known International Institute as Branch Manager where he supervised more than 2,500 students and staff. His main responsibilities are to plan instructors’ schedule and number of staff needed so that the institute has sufficient staff to work effectively. He is a Doctor Candidate and has attended many professional training programs visits included Thailand, Malaysia, Philippine, Singapore and Vietnam.

Training information

Course Title:      Mastering & Maximizing Your Sale Strategy

Language:         Khmer/English, Slide presentation and handouts are in English

Trainer:             Certified Trainer

Date:                  11-12 October 2014 (2 days)

Time:                 8:00 am – 17:00 pm

Venue:               King Grill & Beverage Restaurant

Fees:                 US$ 100

Free:                 Certificate Frame

Special Offer:   95$ per person, if you send 2 participants or more.
Please consider sending more than two participants from your company so that they can share great information. 

3G Agent Co., Ltd
#58, St. 313 corner 584, Boeung Kok II, Toul Kok, Phnom Penh, Cambodia
Tel: 023 6767 687 / 088 767 6676 / 012 98 38 30 / 010 829 998
Email:  mengtaing@3gagent.com   or  sovanna@3gagent.com

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COURSE TITLE	DATE	ORGANIZER
Mastering & Maximizing Your Sale Strategy New	11-12 Oct	3G Agent
Effective Branch Management for Multi-Industries Branch ManagersNew	16-17 Oct	3G Agent
Critical Skills in Today Customer Service Management New	21-22 Oct	3G Agent

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