Knowledge Management Training

Internet based Training with tutorial support

Online Training

(grants available on request)

Course Structure

• Total duration: 8 weeks
• 35 - 40 hours learning time
• 10 online conferences (minimum)
• peer group workcertificate available
• course material is available online as downloads

Starts: 07th July - 31st August 2008 (Registration from 26th May to 27th June)

Introduction and Course Aims
This course will inform you on concept and necessity of knowledge management. You will reflect the situation of a typical medium-seized enterprise, work with pragmatic and applicable concepts and tools. You will work in small peer groups with interesting participants from all over the world. Assistance by an experienced tutor is available during the whole course.After completing this course you will be able to asses its applicability on a given institute or enterprise.

Content

• 1. What is Knowledge Management?
• 1.1 The case of "Tea4Two.Inc"(A company without any knowledge management)
• 1.2 What does knowledge management not mean?(Some common misunderstandings)
• 1.3 What does "knowledge" mean?
• 1.4 Knowledge and Forgetting
• 1.5 What does "Knowledge Management" mean? A definition.
• 2. How does Knowledge Management work?
• 2.1 The most important components and their relations
• 2.1.1 Objectives
• 2.1.2 Identification
• 2.1.3 Acquisition
• 2.1.4 Communication (Transparency)
• 2.1.5 Adaptation
• 2.1.6 Distribution
• 2.1.7 Conservation
• 2.1.8 Application
• 2.1.9 Monitoring and Evaluation
• 2.2 Knowledge Management as a system
• 2.3 Knowledge and Learning
• 2.4 Knowledge Management and Learning Organization
• 3. How to implement a Knowledge Management System?
• 3.1 Resistances and obstacles
• 3.2 What should be avoided
• 3.3 What could help
• 3.4 What happens now with "Tea4Two.Inc"?

Course Assessments
It is possible to obtain a certificate for the successful participation in this web-based training. The certificate will be issued by the InWEnt.Please find the criteria for the certificate as follows:

1. Sending in the case study (as a team result or alternatively as active work)

2. Participation in at least 4-5 of the online-conferences

3. Sending in 80% of the exercises

Who should attend this course?
Business consultants, organizational developers, change agents, managers, executives, trainers and students with sound knowledge of English language, highly motivated to experience online learning and good time management.

Technical requirements
As it is an online training you need an accessible email account and a very reliable internet connection during the course.Internet Explorer 3.1 or Netscape Navigator 3.x Gold (or higher)

Course Code: GC21-KM-9803300205

Course Fee
300 Euro100 Euro for alumni of InWent,CDG/DSE (grants available on request)

Key Information
please click here for key information.

Course Management
For further information please contact: Mrs. Evgenia Paskova

E-Mail: managementskills@inwent.org

More info: Click here