Professional Office Management and Secretarial Affairs

Training on

Professional Office Management and Secretarial Affairs

                   Date: 18-19 July 2015                                  Venue: Intercontinental Hotel /TonlebasacII

 Time: 8:00am-17:00pm                                    Language: Khmer/English     

Without having a professional office management and secretary in place, the office is too messy and over pending tasks, but having a professional office management and secretary is an asset to an organization. He or she will be able to provide the link between an organization's various parts and ensures the smooth communication and transmission of information from one part to the other. Thus without a professional office management and secretary, an organization would not run professionally and smoothly.

Overall Objective
To improve knowledge, skills, critical thinking and professional manner in self-management, goal achievement, personal accountability, flexibility, resiliency and self-starting for effective administrative roles within an organization

Expected Outcome

• You need to deepen on the roles and function of office management and secretary in the organization?
• You need to develop administrative documentation for effective implementation?
• You need to practice on how to arrange the meeting and event more effectively?
• You need to practice on how to greet existing or potential customer effectively?
• You need to practice developing filling management for your organization?
• You need to follow of how to control inventory? Arrange the logistic?
• You need to effectively manage your petty cash?  Develop quote, invoice, receipt and how to control them?

Course contents

I. Function of Office Secretary	II. Business Letter Writing (Khmer)
Letter Management Office Communication Transportation service	Introduction to type of letters Forms of admin letter Writing Business letter
III. Business Letter Writing (English)	IV. Office Management
Introduction to type of letters Forms of admin letter Writing Business letter	Office arrangement Driving, cleaning, security management Office environment
V. Filling Management	VI. Inventory Management
Developing Filling Developing Filling Equipment’s Developing Filling system	Inventory control Basic budget planning How  to develop quotes, invoice and  receipt
VII. Protocol and Reception	VIII. Meeting and Minute taking Management
Greeting/reception Official Uniform Meal arrangement	How to arrange the meeting and minute taking Way how to take minute clearly Understanding minute meeting template

Trainer
Mr. Phat Thomas, MBA. He currently works for leading MFIs as Vice President & Administration Director. He had worked for 15 years’ experience with a microfinance institution, Pharmaceutical distributor as HR and administration Director, and NGOs in the field of human resources and administration management. He also attended many local and   international practical training programs on staff management, effective performance management, leadership, communication, administration management, human resource management, and development of SMEs in the Mekong region in Japan and exposer training on practical HR management in Philippine. He has almost ten years experiences on providing both Practical and  Theory  training to many universities levels, such as Human Resources Management, Office  Management, Principle management, Strategy management, Entrepreneurship and  time management and  practical training to many companies and  NGOs on Effective Practical Administration management, Effective Practical human resources management, Effective compensation and  benefit management, Effective staff performance management, and  Effective Training  of trainer, and  etc.

Training Methodology
The training methodology will be focused on Experience Based and Participatory Approaches include: lecture, student-centered including brainstorming, role play, small group discussion with plenary presentation, plenary discussion, group work, team involvement in decision making, participants’ problems raised during the workshop for discussion, communication game and any other contributions will be held in high respect.

Who should attend the course?

• Administrative staffs (Administrative Officer, Assistant, Secretary, office management office, receptionist, customer service officer…)
• Middle Managers in all fields of an organization (Non-profit, profit, private…), Directors or entrepreneurs of medium or mini-business
• People who wish to have a job as professional administrative, Assistant, Secretary, and receptionist position.

What will be included with the training course?

• Group photo of participants
• Training materials
• Certificates are awarded by LIFE
• Two lunches and four refreshment 

Training Fee: US$198 per person. (Register before July 13, 2015: Get 10%- discount for sending 1- 2 staffs, Get 15%- discount for sending 3-5 staffs or Get 1 Free for sending more than 5 staffs)

More information

Tel:              069 5555 66 / 069 5555 28 / 011 777 355

Add:            #921, St 371, Boeng TumPun, Mean cheay, Phnom Penh

Email:          lifesuccess.asia@gmail.com /info@lifesuccess.asia

Website:      www.lifesuccess.asia