Essential Skills for New Managers/Supervisors

 Training on

Essential Skills for New Managers/Supervisors

25-26 July 2015

This training course will give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success. This interactive course helps new managers, or those with some experience, who want to further develop skills, learn and practice both people skills and management skills to develop good performance from the team.

COURSE OBJECTIVES

• Understand the roles and functions of a supervisor;
• Manage employees/subordinates effectively;
• Have effective planning and organizing skill;
• Better communicate with people in the organization;
• Manage people effectively and;
• Delegate tasks to people effectively;
• Manage work performance with productivity
• Work with better time management

COURSE CONTENTS
Module 1: Essential Skills for Supervisors

• Expectations of your new role
• Four basic functions: Planning, organizing, leading and controlling
• Roles of managers
• Successful managers’ attitude

Module 2: Effective Communication at Work

• The communication process model
• Communication strategies
• Overcome barriers of communication

Module 3: Developing and Coaching for High Quality Performance

• Effective strategies for developing subordinates
• 10 qualities of a good coach
• Coaching for top performers, average performers and poor performers

Module 4: Motivating Employees

• Sources of motivation
• Examine theories of motivation
• Types of motivation

Module 5: Effective Delegation

• Arts of delegation
• Selecting tasks to delegate
• Monitoring and checking progress

Module 6: Managing Work Performance

• Process of managing work performance
• Goal setting and task performance
• Measuring performance
• Five imperatives for managing work performance

Module 7: Managing Time Effectively

• Key principles of effective time management
• How to prioritize tasks
• Steps to an effective meeting

TRAINER’S PROFILE

Mr. Sophornmony Ung is a holder of MED in management and leadership from Charles Darwin University in Australia and MBA in Management from Norton University in Cambodia. Mr. Mony has had more than ten-year experience in giving lectures and training on various courses associated with management and leadership. His management career development is quite interesting as he has advanced through different senior positions in a short period of time. For the last four three years, he has moved up from vice-principal of a school to executive manager of an institution, a human resources manager, chief secretariat and executive director of a group of companies. Currently, Mr. Mony is the managing director of a company group including hotels, international schools and design companies. His management and leadership experience includes: Sub-editor, the Popular Magazine, Vice Principal, the Westline School, Human Resources Manager (Westline Educaiton Group, WEG), Chief Secretariat of WEG, Executive Director (Educational Development Institute, EDI), Managing Director (RMISPP and HIA) and Business Development Advisor of WEG.

WHO SHOULD ATTEND? 
This Management Skills for New Supervisors training course is aimed at recently appointed managers and anyone who is new to the role of managing /supervising people or who has been in the role for a while but has not had formal training.

COURSE DETAILS

Date:                25-26 July 2015

Venue:             Hotel located in Phnom Penh

Time:                 8 am-5 pm

Language:       Khmer/English (the trainer speaks Khmer and English)

Fee:                 US$ 200 (Exclude any Taxes)
Early Bird:       US$ 180 (Register before July 17, 2015)

The Fee includes: Lunch, Refreshment, Materials and  Certificate. 

Educational Development Institute (EDI)

#22, St. 51┴154, SangkatPhsarThmei III, Khan Daun Penh, Phnom Penh.
Tel: 023 966 967   /   015 729 123   /   015 728 123   /   012 915 895
Email: manager@edi-cambodia.org  /  training@edi-cambodia.org  /  info@edi-cambodia.org