Professional Administration & Office Management in Organization

Training Course

Professional Administration & Office Management in Organizations

21-22 (Sat & Sun) July 2012

Language: Khmer

Administration is the core operation of any organization, establishing and maintain a solid administrative base will ensure your business is efficient, productive and successful in professional ways. So are you looking for the opportunity to sharpening your Administrative and Office management Skills for your workplace? This course is designed out of practical experiences in which to serve every need of business and organization including the day-to-day operation of the workplace in area of administration and office management.

Course Objectives:

• Understand and apply the administrative skills and Office Management best practices at work.
• Develop File Management and Asset Management at your workplace better;
• Know how to write administrative letter and do administrative budget plan effectively;
• Prepare your office procedure, policy manual and communication in professional manners.

Course Outlines:

I- Principle of Administration	IV- Professional Business Letter Writing
Type of Administration Roles of Administrator/Office Manager Principles of Management	What should you know about Business Memos? Writing Professional Khmer Letters Writing Professional English Letters
II- Filing Management	V- Budget Plan
How to Manage Records in Your Office Filing System for Document Filing Soft File	Understand about Master Budget Plan Administrative Expense Budget Plan Budget Plan Best Practice
III- Asset Management	VI- Office Management
Understanding about Asset Management Stationary Management Tips Asset Management Tips	Meeting Management Model Office Security Tips Effectively Workplace Communication
VII- Office Procedure & Policy Manual
Different of Policy & Procedure Purpose of Policy Manual General Principles of Procedure & Policy

Training Methodology 

• Presentation: Trainer will present the concerned subjects while participant is actively listening, and taking note. Participants will have opportunity to express their comment by asking questions and providing their personal answers.
• Group discussion: Participants are assigned to work in small group by brainstorming, discussing, outlining, selecting, analyzing idea and it allows participants to contribute their idea/comments to the whole group, enable participants to respond and react to their contributions and allows individuals or group to summarize and/or raise their comment to the class as a whole.  
• Role Play: Participants will have more opportunity to improve skills, attitudes, and perceptions in real situation, be creative and flexible with the actual condition also will assist participant to express their personal experience by role-playing.   
• Activities: In order to facilitate the training period to be more active and in a friendly-environment, participant will be introduced with a variety of activities and allow participants to entertain, stimulate interest and alertness as well as recall of information and skills.
• Case Studies: In order to assist participants to visualize what they have learnt into actual practice, many case studies will be introduced. Participants will have to work as a team to reflect their understanding.
• Question and Answer: It encourages participants to discover their confusing and/or unclear part of the subjects and ask question to clarify while all participants could actively listen and absorb at the same time.

Who is the trainer?
Mr. OUM NheanPiseth gained a Master's degree in Development Management from Norton University (2004-2006) and held a Bachelor in Computer Science (1999-2003.). He also attended many seminars overseas, including the 2009 Youth Engagement Summit in Malaysia, the 2009 Management and Leadership Forum in the United States and a Research & Methodology course in the UK, 2012. Mr. Piseth is currently the Office Manager at CBN Cambodia, and he is also a board member and weekend trainer at Attitude Centre for Education (ACE). His broad portfolio includes over 15 years working in leadership and management positions with multi-national non-profit organizations, with a focus in administration, office management, and human resources. His expertise includes recruiting, corporate planning, training and development, with additional experience in training in local employees, international employees, and university students in Cambodia.  He formerly held the positions as an Office Manager of University of the Nation and Lecturer at Asia Europe University.  Mr. Piseth is an accomplished, dynamic, and client-driven consulting professional offering several years of experience in training, presentation skills, facilitation, and curriculum design. He is known for his outstanding ability to create engaging, paradigm shifting, and highly interactive educational experiences for his participants.

Who should attend the course?

• Managers  and Directors of an organization or business institution
• Administrator, Office Manager and administrative staff
• Motivated individual who wish to improve their professional skills in office organization
• Student or Anyone who interested to learn new skills in Administrative and Office Management

What does the training course will be included?

• Lunch and 4 times Refreshment
• Group Photo of Participants
• Training Documents
• Certificate Awarded By: ACE

Training Fee: $49 per person (7% discount for the first ten early birds registration before 13 July, 5% discount of group of 5 or more people registration, 5% discount for ACE Alumni)

Registration 
#144EF, Street 143, Boueng Keng Kang III, Chamkar Morn, Phnom Penh
Tel: 092 14 26 06/ 023 632 2093
E-mail: attitudeeducation@gmail.com 

Closing Date: 19th July 2012 

(Only 30 seats are available per training)

All the profit will go to support more than 400 kids and youths from various slum and poor remote areas in Cambodia!